MEDIX PERSONAL MEDICAL CASE MANAGEMENT

We have intensified our holistic healthcare proposition by partnering with Medix - an exclusive and innovative medical service that will help support and improve your medical journey to recovery.

We understand how tough it can be to make critical medical decision especially when you need to fly out frequently to get the quality treatment abroad. We would like to help you mitigate the stress and anxiety as well as save financial cost for medical and travel expenses by providing you global expert medical advice without needing to travel abroad.

We are here for you to support whenever you have to make a critical, life changing decision for any medical conditions.

Our partnership with Medix will enable our Members to:

- Obtain the right diagnosis as fast as possible

- Have access to optimal treatment with the most appropriate medical provider

- Receive personal support along each step in the management of their medical conditions

- Manage ongoing challenges of dealing with a serious medical condition with the treating doctor and supported by Medix’s professional team

What is Personal Medical Case Management?

Personal Medical Case Management is the medical consultation service that provides on-going personalized medical advice reassessing the medical case, planning, coordination, implementation and clinical supervision of the best quality care.

For all eligible* AIA Members who encounter serious medical conditions such as suspected or diagnosed with cancer or cardiovascular diseases are recommended to get the Medix service to understand and manage your medical conditions with clarity, confidence and control over the course of your medical treatment.

To see the full list of serious medical conditions that Medix handles for case management, please click here.

Why Medix Personal Medical Case Management?

Medix, a leading global medical case management provider, helps you to get best of best global standard medical advice provided by the world’s leading medical specialists without leaving the home country. Patients can gain access to over 4000 medical specialists from around the world, personalized medical consultation from diagnosis, through treatment and until recovery.

Medix has helped over 5 million patients around the world with the following success rates:

20%

of cases resulted in change of diagnosis

43%

of cases resulted in updated change of treatment

55%

of cases resulted in helpful prevention of unnecessary medical procedures

WHAT DOES IT INCLUDE?

Access to the world’s leading specialists

Review and re-evaluate your medical condition

Offer medical recommendation based on reviewed diagnosis

Provide ongoing guidance and support for a minimum of 3 months

24/7 hotline in English and Chinese - for accepted cases (excluding public holidays)

Who is Eligible?

Medix personal medical case management is a complimentary service exclusively available for all AIA Ruby Members and Eligible Members.

how does it work?

INITIATION OF SERVICE

Appointment of a personal medical team, including a specialist and medical coordinator nurse

Retrieval of medical documents

Review and re-evaluation of the medical condition and information

Referral for further tests, if required
REVIEW, CONSULTATIONS & RECOMMENDATIONS

Consultation by top specialists

Review of all test results, including radiology and laboratory tests, by a Medix specialist

Re-assessment of medical case by a multidisciplinary team

Formulation of recommendations for optimised treatment plan

Establish consensus on comprehensive treatment programme to ensure optimal care

Ongoing communication with the medical team as needed

Referral to a leading medical team to administer agreed treatment, if needed
GUIDANCE, SUPERVISION & SUPPORT

Coordination and support throughout the treatment programme

Monitoring quality and efficiency of care

Ongoing personalised support and medical information 24/7

Guidance through rehabilitation and return to everyday life

Written clinical summary for future use, as required

Want to know more?

To access this exclusive service, please

Approach your Financial Services Consultant or

Call SHER at (95) 01 470 5433

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We are here for you to support whenever you have to make a critical, life changing decision for any medical conditions.

What is Personal Medical Case Management?

Why Medix Personal Medical Case Management?

20%

43%

55%

WHAT DOES IT INCLUDE?

Access to the world’s leading specialists

Review and re-evaluate your medical condition

Offer medical recommendation based on reviewed diagnosis

Provide ongoing guidance and support for a minimum of 3 months

24/7 hotline in English and Chinese - for accepted cases (excluding public holidays)

Who is Eligible?

how does it work?

Want to know more?

Our Products

Health Insurance

Education Life Insurance

Short Term Endowment Life Insurance

AIA Ruby

MEDIX PERSONAL MEDICAL CASE MANAGEMENT

Universal Life Insurance

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Health & Wellness

About AIA

Media Centre

Careers

AIA Pioneer Agents

Help & Support

Contact Us

Locate Us

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We are here for you to support whenever you have to make a critical, life changing decision for any medical conditions.

What is Personal Medical Case Management?

Why Medix Personal Medical Case Management?

20%

43%

55%

WHAT DOES IT INCLUDE?

Access to the world’s leading specialists

Review and re-evaluate your medical condition

Offer medical recommendation based on reviewed diagnosis

Provide ongoing guidance and support for a minimum of 3 months

24/7 hotline in English and Chinese - for accepted cases (excluding public holidays)

Who is Eligible?

how does it work?

Want to know more?